Questions about our services during Covid-19
We understand how difficult it is not being able to see family and loved ones in the way that we are used to, our carers will help by responding positively if a User Member shows signs of anxiety or concern. Digital technology can help our Staff Members with ways to …
CCCV are following all advice from the Government, NHS and Care Quality Commission, and have put extra precautions in place to protect both our Staff and User Members. It’s is business as usual, and there are no differences to the high-quality care we provide or arranging packages of care for …
We are following all the latest advice, including requiring anyone to self-isolate if they: Test positive for coronavirus, Are displaying symptoms of coronavirus or Have been told to stay at home by NHS Test and Trace. Staff Members who are self-isolating or have coronavirus will be replaced by another Staff …
If you are a CCCV User Member and suspect that you have coronavirus, you must contact the CCCV as soon as possible. We will not stop your care and will work with you to keep your care in place whilst ensuring our Staff Members are protected. If you or a …
In line with government guidelines, our office team will be working fully or partially from home throughout the Tier 3 lockdown. We have arrangements in place to ensure you can still contact our team, via telephone, email or through the website as preferred.