Is there anything that my Staff Member is not able to do?

work to that list. We are not able to give injections or change sterile dressings. Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the CCCV Staff Member. Tasks will be agreed with you in advance. Any changes …

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What tasks will my Staff Member carry out?

We agree a ‘Care Plan’ which details exactly what you have instructed us to do. This then becomes the work list for each day. Care plans frequently evolve, and we check regularly to ensure that the care we are providing is meeting your needs.

Will I have the same Staff Member each day?

This depends on how many visits you have each week. We very rarely have just one Staff Member assigned to a particular User Member. This allows for periods of time where your Staff Member may be away on holiday, however we do try to keep the number of your Staff Members to …

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How are Staff Members trained?

Following recruitment our Staff Members attend a ten-day Induction Training programme at our Slaithwaite Office before they start working for us. The topics covered include Moving and Handling; Health and Safety; Handling Medication, Infection Control, Safeguarding Adults, Dementia, Dignity, Emergency Life Support, Food Hygiene, Fire Safety, Deprivation or liberty, Mental …

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How can you ensure that I receive a Staff Member that I like?

Our Service standards come down to our team of trained and experienced Staff Members. We take time to select empathetic, enthusiastic people with a big hearts and warm, friendly natures, who want to build positive caring relationships with their User Members. We make sure that we choose people who have …

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Why do we use the term Staff Members?

We use the term Staff Members because we do not necessarily recruit carers who previously have had a social care or health care background. We look for kind, caring, empathetic individuals with a loving heart who want to dedicate their time to helping care for people. We train them to …

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What is Non-medical Care?

CCCV provides non-medical care which means anything that doesn’t involve nursing intervention, such as administering injections, changing wound dressings, and taking vital sign measurements.

How is your approach to dementia care unique?

We have developed a training programme for Staff Members which is specialised for the home care environment. It has been developed by experts in dementia services. It means you can rest assured that you will have the right team in place to put your mind at ease and know that …

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I/my loved one have/has dementia. Can you care for me?

At CCCV we recognise the challenge of caring for someone living with Dementia and our years of experience in helping people to cope with the situation means that we are able to offer expertise when it comes to providing care and support for someone living with dementia. We have also developed …

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