Contacting us during lockdown

In line with government guidelines, our office team will be working fully or partially from home throughout the Tier 3 lockdown. We have arrangements in place to ensure you can still contact our team, via telephone, email or through the website as preferred.

Can I use an Advocate?

User Members have the right to access external agents who will act in their interests to help them solve problems, discuss concerns etc. The Registered Manager will be happy to provide information on local advocacy groups and other support networks, if required. 

What about my personal security?

Every member of the CCCV team has been through a rigorous vetting procedure before they start working with us. As part of our recruitment process, all members of staff undergo a Disclosure Barring Service (DBS) check and a Protection of Vulnerable Adults (POVA) check as part of the initial interview process.   …

Read moreWhat about my personal security?